Users are more and more concerned about their privacy and their data’s security. As a smart home devices manufacturer, protecting them is our responsibility. This protection should be considered by every company in the field, to give users the best product and experience.
The Eliot program, launched in July 2015, aims to speed up deployment of the Internet of Things within the Group’s offering.
The Internet of Things (IoT) is leading to an increase in the volume of personal data to be processed. Such data could be used for fraudulent purposes or misappropriated, infringing users’ privacy and security. Given that there is a close link between utility, security and respect for users’ privacy, any leak, theft or loss of data could have a major impact on user confidence in Legrand’s products.
Security and confidentiality of personal data, an essential feature of the Eliot program: Legrand guarantees the confidentiality of user data. Users may wish to benefit from third party services to enrich their experience. In this case, Legrand will allow the third party to access the user’s data, provided the user consents. This access to data can be revoked by users at any time, in a very simple way. In addition, Legrand’s applications require the creation of a password that complies with cyber-security experts’ recommended rules, in order to prevent connections by third parties, and regularly provide firmware and software updates.
Legrand provides “Security by design” and “Privacy by design” solutions: Convinced of the need for an increasingly stringent level of security, Legrand goes further than mere compliance with current security standards by directly incorporating these security rules into the design of solutions: this is “Security by design”. These rules enable data to be segmented from the product’s very inception, thereby preventing, for example, the synchronisation of usage data with the user’s address details. With the same aim in mind, Legrand conducts PIAs (Privacy Impact Assessments) for connected products, in order to incorporate respect for users’ privacy from the design stage. In parallel, security audits and intrusion tests are also performed by leading cybersecurity companies. They are conducted in the form of hacking simulations by different service providers, throughout a product’s development and life.
Legrand regularly updates its products software: all products, including the ones already available on the market, are subject to these updates. Those automatic and free of charge updates allow Legrand users to benefit from newly developed security technologies.
Legrand works with trusted third parties: Lastly, Legrand also demands the same level of commitment from its partners in terms of security and certification, and works with trusted third parties. All these aspects are guaranteed by governance, i.e. dedicated teams, and product development and control processes.
To report a security issue or privacy requests, please fill in the following form :
Cybersecurity in Legrand
Legrand is deploying a cybersecurity masterplan which aims to strengthen and supplement all the protection, detection and response measures already implemented as part of its security policy.
Legrand guarantees our users an ever more reliable and secure experience while ensuring total personal data confidentiality.